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Elda Lanning

Elda Lanning

Director of Operations

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About Elda

Elda is the Director of Operations at Martens Legal.

Her role is central to the firm’s success, requiring her to lead with energy, flexibility, and exceptional organizational skills. Elda oversees all aspects regarding the day-to-day operations and works closely with the team, particularly the Director, Tegan, to ensure that everything from client onboarding to firm targets is met with precision and care.

Her key responsibilities include overseeing the management of new leads, onboarding clients, and ensuring a seamless experience for both the team and clients. Elda also drives the firm’s efficiency, ensuring work-in-progress (WIP) is invoiced promptly, which not only reinforces our commitment to transparency to clients regarding their expected costs, but also ensures that workflows for matters are monitored and maintain their projected timeframes and trajectories. Of course, where required, she is key in re-assessing and liaising with the team to provide revised costings and anticipated work to clients.

She leads the team with a strategic vision, supporting the firm’s growth and harmony, while welcoming and encouraging the team to offer up their ideas and suggestions. The focus on a truly collaborative approach is one of the fundamental elements to the current success of Martens Legal.

Beyond operational tasks, Elda also provides crucial support to the lawyers by assisting with tasks related to clients’ legal matters.

Elda’s vast and varied experience across different industries has equipped her with the ability to understand the needs of both the business and its clients. Her proactive approach, attention to detail, and problem-solving skills allow her to manage complex operational challenges with ease. She is deeply committed to fostering a positive team culture, organizing team-building events, and ensuring that everyone feels valued and motivated.

Her leadership extends beyond her professional life. Elda ensures that her two young daughters inherit her values of respect, kindness, and compassion (along with her loud laugh!). Outside of work, she enjoys spending time with her family—her husband, two daughters, and their white ratdog. Whether she’s whipping up Italian feasts or sharing a cheeky drink with friends, Elda brings her unique sense of humour and vibrant personality to everything she does.